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New Hires (English)

IHG Service Culture Pathway (Online Courses on IHG Merlin)

  • InterContinental Hotels and Resorts Brand Orientation (00051925) (For IC & Combine)

  • InterContinental Ambassador Training (00056164)

  • ​Holiday Inn Making Guests Smile Brand Orientation (00058403) (For HI & Combine)

  • Holiday Inn Making Guests Smile Brand Experience Training (00058423) (For HI & Combine)

  • Holiday Inn Making Guests Smile Brand Operations Training (00058603) (For HI & Combine)

  • True Hospitality Service Skills (00051263)​

  • Welcome to IHG (00058044)

  • 2022 Loyalty Training (0000065125)

  • IHG Problem Handling V.2 (00056045)​

  • ​Leading and Sustaining your Service Culture (00056403) 

  • Preventing Human Trafficking (00057043) 

  • Introduction to Information Security (00047625)

  • Handling Credit Cards Securely (00047626) for Front Desk, Club, F&B, Accounting and Sales Department

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Code of Conduct (Online Courses on IHG Merlin)

  • Code of Conduct - Anti-Bribery V.3.1 (00058063)

  • Code of Conduct - Competing Fairly V.3.1  (00058064)

Clean Culture

For Front Office & Club InterContinentel (Online Courses on IHG Merlin)

  • InterContinental Welcome and Farewell (00052068)

  • Club InterContinental Service Training (00051983) (For Club IC only) 

10-Minute Trainer For New Hires Ver. Eng

  1. Personally Identifiable Information (PII)  read more  test

  2. Fire Emergency Preparedness  read more  test

  3. Resuscitation read more  test

  4. Crisis Management - Ready Or Not? read more  test

  5. Susupicious Activity read more   test

  6. Fire Extinguishers read more  test

  7. Fire Hazards and Prevention read more  test

  8. Guest Safety and Privacy read more  test

  9. Emergency Egress - Corridors read more  test

  10. Internet & E-mail Usage read more  test

  11. Crisis and Incident Reporting read more  test

  12. Responsible Service of Alcohol read more  test

  13. Credit Card Information Security read more  test

  14. Keyboard Logging Devices read more  test

  15. Thereats & Sabotage read more  test

  16. Protecting Guest Information read more  test

  17. Terror Threat Levels read more  test

  18. Fire Extinguishers & Fuels read more  test

  19. Document Storage And Disposal read more  test

  20. Workstation Security read more  test

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InterContinental Meetings Hallmark Ver. Eng

InterContinental Meetings Hallmark  read more  test

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