Frontline (Band 8-10)

Departmental Training

IQ Improve Staff Interaction

Hygiene

- FSMS & HACCP awareness
- CCP & Corrective Action
- Document control and Record
- Internal audit
- Recall and Traceability
- Food poisoning
- Breakage Control
- Chemical knowledge
- Ware washing machine

IHG Frontline (IHG Merlin)

(Courses cover different topics and departments. Please see separate sheet for more details)
- InterContinental
- Holiday Inn

IHG Frontline (IHG Merlin)

- IHG True Hospitality Service Skills (00051263)
- InterContinental Hotel and Resort Brand Orientation (For IC only) (00051925)

Cultural/ Language Training:

- Arabic Cultural Training
- Japanese Cultural Training
- Chinese Cultural Training
- Asian Guest Cross Cultural Training
- English Language Training

Mandatory Course

Recommended Course