Mgr. & Sup. (Band 6-7)
IQ Improve Staff Interaction
Cultural/Language Training:
- Arabic Cultural Training
- Japanese Cultural Training
- Chinese Cultural Training
- Asian Guest Cross Cultural Training
- English Language Training
Leading Others (Great Team for Managers)
- Leading Others (Great Result for Asst. Mgrs.&Sup)
- Performance Management
- KPO & PDP
- JDI (Judgement, Drive, Influence)
- IHG Leadership Competency
- Behavior Based Interview
- Departmental Trainer's Certificate (DTC)
- Group Trainer's Certificate (GTC)
Safety
Mandatory All:
- Personally Identifiable Information (10-minute refresher)
- Credit Card Information Security (10-minute refresher)
- Internet and Email Usage (10-minute refresher)
- Guest Safety & Privacy (10-minute refresher)
- Human Rights Policy (10-minute refresher)
- Basic Fire Training (Class)
- Evacuation Drill (Class)
For Nominated Team Mambers:
(MODs, Duty Mgrs., First Aid Team (FAT)
- First Aid & AED Training
- Life Guard Training (Swimming pool)
My Learning (IHG Merlin):
Risk Management
- PCI - Compliance - Best Practices for Hotel Management (00047273)
- PCI - Understanding PCI Compliance (00047272)
- Managing Fire Safety at IHG (3 hrs) (00027431)
- General Fire Training (40 mins) (00029230)
- IHG Hotel Security Manager Certification Course (3 hrs) (00023586)
- IHG Hostile Surveillance Course (4 hrs) (00023580)
- IHG Foundation Food Safety V.2 (5 hrs) (00056686)
- Managing Health & Safety at IHG (3 hrs) (00027434)
- IHG Foundation Health & Safety (Level 2) (5 hrs) (00023583)
- Introduction to Risk Management for a Safe Hotel (2 hrs) (00044052)
Code of Conduct
- Human Rights (00045402)
- Code of Conduct Training V.3 (00058066)
- Code of Conduct : Handling Information Responsibly at IHG V.4 (00058065)
- Code of Conduct : Anti-Bribery V.3.1 (00056383)
- Code of Conduct : Competing Fairly V.3.1 (00056384)
IHG Frontline (IHG Merlin)
(Courses cover different topics and departments. Please see separate sheet for more details)
- InterContinental
- Holiday Inn
Hygiene
- FSMS & HACCP awareness
- CCP & Corrective Action
- Document control and Record
- Internal audit
- Recall and Traceability
- Food poisoning
- Breakage Control
- Chemical knowledge
- Ware washing machine
Mandatory Course
Recommended Course